REDEFINING URBAN SPACES
Defining our Design Concept
Over the years, travellers’ needs had slowly developed into a sense of typical modesty with an unconsciously sophisticated approach and expectations. A major shift in the customer-service paradigm, where hoteliers, suddenly set aside “tradition” just to accommodate the modern norm of travellers.
In short, today’s tourists are mobile-equipped, always up-to-date and well informed. They prefer to blend and adapt to the crowd and the space surrounding them.
At Solitaire Hotels, our biggest asset in running our properties is through the merits of adaptability, and on how quickly and efficiently our response to change. A system can only be refined by time and experience in order to serve our customers’ needs, today and tomorrow.
Why Choose Us
MODERN VIRTUES APPLIED
Understanding today’s Modern Virtues are vital for our success, and we made sure that these are applied and properly polished in our Solitaire Hotels
DESIGN: SPACE REDEFINED
For Solitaire Hotels, Space is a Luxury. All of our Rooms and Surroundings are well-design and incorporated with today’s modern traveller’s needs.
Instant and efficient communication is an integral part of our Customer Service Mix. This was never was been a big secret for hoteliers like us, but only few have mastered to deliver it flawlessly. At Solitaire Hotels, answering your call, is second-to-none.
OPERATION: WITH YEARS OF EXPERIENCE
We understood the competitive nature of the Hotel & Tourism Industry. However, with years of experience in managing real-estate properties and backed-up by well trained staff, clearly defines our existence and made us different from other hotel operators.
TECHNOLOGY: APPLIED & APPRECIATED
Information Technology is a stand-alone platform and an important part to deliver efficient service in our industry. Not accepting this as today’s norm is a big mistake that could lead to a disaster. The majority of our guests are depending on it, and we are here to support their needs.
We are currently staying at the Solitaire Kamreuk hotel as we are travelling around south-east Asia. We absolutely love it here. The hotel is fresh and modern mixed with amazing Cambodian hospitality. Nothing is too much trouble for the staff and they even upgraded our room free of charge. The guest relations manager is the most friendly guy and organised massages and a trip to Angkor Wat for us and also free transfer from the airport. You must stay here if you’re in Siem Reap!Mari F